To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
Q1. Are you a factory or trading company?
Yes, We are a manufactory.
Q2. What makes you different from others?
- Excellent Service: We promise to reply with a price within 24 hours - sometimes even within a minute.
- Quick Delivery: For Normal orders, we will promise to deliver within 15 days. As a manufactory, we can ensure the delivery time according to the formal contract.
- Special Export Design: We pay much attention to the export packages. We have plastic clips on the beams for surface protection. To avoid damage in transportation, we will get the uprights wrapped with transparent plastic film.
- Warranty: Our high standards in design and manufacturing allow us to provide a 10-Year Warranty for regular use, which is a long warranty in our industry.
Q3. What is delivery times?
This depends on the product. Typically standard products are delivered within 20 days. The delivery time of the special products is according to the time of setting up of the tooling.
Q4. What is the term of payment?
We accept: 1) T/T, 2) L/C, 3) Western Union.
Q5. May I know the status of my order?
Yes. We will send you information and photos at different production stages of your order. You will get the latest information in time.
Q6. Are samples available?
Yes, we can send some sections of samples for your reference by express.
Guanlong Rack
