QAre you a factory or trading company?
Yes, we are a manufacturer.
QWhat makes you different from others?
- Excellent Service: We promise to reply with a price quote within 24 hours.
- Quick Delivery: For normal orders, we promise to deliver within 15 days. As a manufacturer, we ensure accurate delivery times according to our formal agreements.
- Special Export Design: We pay close attention to export packaging, utilizing plastic clips on beams for surface protection and wrapping uprights with transparent plastic film to prevent transit damage.
- Warranty: High standards in design and manufacturing allow us to offer a 10-Year Warranty for regular use, which is a leading warranty in the industry.
QWhat are the delivery times?
Delivery times depend on the specific product. Typically, standard products are delivered within 20 days. The delivery time for custom or special products is determined by the tooling set-up duration.
QWhat is the term of payment?
We accept T/T, L/C, and Western Union.
QMay I know the status of my order?
Yes. We will send you updates and production photos at different stages of your order so you can keep track of the progress.
QAre samples available?
Yes, we can send section samples for your reference via express courier.
Guanlong Rack
