Are you a factory or trading company?
Yes, we are a direct manufactory specializing in storage rack systems and warehousing equipment.
Where is your factory located and how can I visit?
Our main factory is located in Guangdong Province, China. You can fly to the international airport directly, and we can arrange to pick you up. All our clients, from home or abroad, are warmly welcomed to visit us!
What makes you different from other suppliers?
- 1) Excellent Service: We promise to reply with a price quote within 24 hours.
- 2) Quick Delivery: For normal orders, we promise to deliver within 15 to 20 days.
- 3) Special Export Packaging: We use plastic clips on beams for surface protection and wrap uprights in transparent plastic film to prevent transport damage.
- 4) Warranty: Our high design and manufacturing standards allow us to offer a 10-year warranty under regular use.
What are the delivery times?
This depends on the product. Typically, standard products are delivered within 20 days. The delivery time for custom products is based on the time required to set up the tooling.
What are the terms of payment?
We accept standard payment methods including T/T (Telegraphic Transfer), L/C (Letter of Credit), and Western Union.
Can I know the status of my order?
Yes. We will send you regular updates, information, and photos at different production stages of your order so you stay informed.
Are samples available?
Yes, we can send sections of samples for your reference by express courier.
Guanlong Rack
