Packing & Delivery
To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
Frequently Asked Questions
🔹 1. Are you a factory or trading company?
Yes, we are a manufactory.
🔹 2. What makes you different from others?
1) Excellent Service: We promise to reply with a price quote within 24 hours - sometimes even within a minute.
2) Quick Delivery: For normal orders, we promise to deliver within 15 days. As a manufactory, we can ensure the delivery time according to the formal contract.
3) Special Export Design: We pay close attention to export packages. We use plastic clips on the beams for surface protection and wrap the uprights with transparent plastic film to avoid transit damage.
4) Warranty: Our high design and manufacturing standards allow us to provide a 10-Year Warranty for regular use.
🔹 3. What are the delivery times?
This depends on the product. Typically standard products are delivered within 20 days. The delivery time of special products is according to the time of setting up of the tooling.
🔹 4. What is the term of payment?
We accept T/T, L/C, and Western Union.
🔹 5. May I know the status of my order?
Yes. We will send you information and photos at different production stages of your order so you can get the latest updates in time.
🔹 6. Are samples available?
Yes, we can send sections of samples for your reference by express.
Just leave us an inquiry in the message box. We will offer you the best price with the best quality and service.
Guanlong Rack
